For Retail Businesses

CRM for Indian retail
businesses & chains.

Manage multiple outlets, track inventory across locations, generate GST invoices, handle daily sales, and see your best-selling products — all in PragatiCRM.

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Multi-outlet management
Each outlet has its own stock, daily sales, and inventory levels. Admin sees all outlets combined. Transfers between outlets tracked.
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GST retail billing
B2C and B2B GST invoices. Multiple GST rates per product line. GSTR-1 export for all outlets combined.
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Supplier purchase orders
Raise POs to brand distributors and suppliers. Goods receipt updates outlet inventory. Track backorders and pending deliveries.
Key capabilities

What For Retail Businesses businesses use PragatiCRM for

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Multi-outlet management
Each outlet has its own stock, daily sales, and inventory levels. Admin sees all outlets combined. Transfers between outlets tracked.
🧾
GST retail billing
B2C and B2B GST invoices. Multiple GST rates per product line. GSTR-1 export for all outlets combined.
📦
Supplier purchase orders
Raise POs to brand distributors and suppliers. Goods receipt updates outlet inventory. Track backorders and pending deliveries.
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Daily sales & margin report
Daily sales report per outlet and combined. Margin per product category. Best-seller analysis. Slow-moving inventory alerts.
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Customer purchase history
Track regular customers — purchase history, product preferences, outstanding credit. Build the data that drives repeat sales.
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Low stock alerts
Never face an "out of stock" situation in front of a customer. Alerts when stock falls below minimum level per outlet.
Common pain points

What our clients tell us before they switch

Before PragatiCRM

Teen outlets ka stock alag alag Excel mein tha. Kaunse outlet mein kya hai — pata hi nahi chalta tha.

After PragatiCRM

Stock tracked per location. Multi-warehouse module with full inter-outlet transfer coming in Phase 9. Current system uses location tags on all stock movements.

Before PragatiCRM

B2C customer ko bhi proper GST bill banana padti hai. Manual calculation mein galti hoti thi.

After PragatiCRM

B2C GST invoices auto-generated with correct rates per product HSN code. Retail receipts or full tax invoices as required. GSTR-1 ready every month.

Before PragatiCRM

Purchase order supplier ko WhatsApp pe bhejna padta tha. Delivery aayi ya nahi — track nahi tha.

After PragatiCRM

Formal purchase orders to every supplier. Goods receipt recorded against PO. Outstanding deliveries tracked. Stock updates automatically on receipt.

See PragatiCRM for your for retail businesses business.

15-minute demo, tailored to your specific operations and requirements. Founder demos personally.

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