Stop forwarding invoices on WhatsApp. Stop answering "kab milega?" calls. Give your buyers a professional portal — they log in, see their invoices, track their orders, and pay via UPI. You look like a company that has its act together.
What your buyer sees when they log in
Every interaction with your B2B buyer happens on WhatsApp. They message you for the invoice. They message you for the order status. They message you for your UPI ID. You spend 2 hours a day answering messages that a portal would answer automatically — at any hour, without you being online.
"Bhai invoice bhejo" — 10 times a day from 10 different buyers. Each one needs you to find the invoice, generate a PDF, and forward it on WhatsApp.
Your buyer placed an order 3 days ago and wants to know where it is. You have to check with production, then call them back. Or they could just check the portal.
Buyer asks for your UPI ID. You send it. They send the wrong amount. UPI QR on the invoice pre-fills the exact amount — no back-and-forth, no mistakes.
Everything your B2B buyers call or message you for — available 24/7 in their own portal, without you being involved.
Buyers log in and see every invoice you've ever sent them — filterable by date, status, and amount. Download the PDF any time, without messaging you. Outstanding invoices are highlighted with a UPI pay button.
Every invoice in the portal has a UPI QR code. Buyer scans with GPay, PhonePe, Paytm, or BHIM — the app opens pre-filled with the invoice amount and your UPI reference. Payment recorded automatically when confirmed.
Buyers see their order moving through your workflow in real time — Confirmed → Manufacturing → Ready for Dispatch → Dispatched. "Kab milega?" calls drop to near zero. Each status update triggers a portal notification.
Running balance of all invoices and payments in one view. Buyer can download their statement in Excel — useful for their own accounts reconciliation. No more sending statements over WhatsApp before the month-end.
For businesses with after-sales service — buyers log a complaint or service request directly in the portal. You get a notification. Ticket is assigned to your technician. Buyer tracks resolution status without calling.
Send a quotation, buyer receives a portal notification. They log in and approve or decline. An approved quotation automatically creates a confirmed order in PragatiCRM. No phone call. No WhatsApp confirmation message to save somewhere.
Your buyers do not count towards your user limit. Whether you have 10 dealers or 500 — they all get portal access at no extra charge. The user limit on your plan applies to your internal team members only: salespeople, accounts staff, warehouse staff, and managers.
10–50 dealers ordering the same products repeatedly. The portal handles all routine interactions — invoice downloads, order status, payment collection — without your team being involved.
Clients raise service tickets directly in the portal instead of calling. Track resolution. Download service history. AMC renewal notifications go to the portal. Much lower call volume.
Stockists log in to place orders, check their account statement, and download invoices with batch numbers and expiry dates. Full traceability for the stockist — available 24/7 without your staff being involved.
The dealer portal is not an add-on. It is included in every plan — Starter, Growth, and Professional. Your buyers access it from day one.
Annual price freeze: Sign before 31 December 2026 and your price is frozen for 24 months — even when we add features and raise prices.
No setup fee. Free 1-hour onboarding with founder. Customer portal configured during onboarding.
The founder will log in as one of your dealers during the demo — you'll see exactly what they see: their invoices, order status, UPI payment, and account statement. 15 minutes is enough.