For service businesses

Never miss a contract renewal. Never lose a ticket.

AMC contracts, service tickets, renewal alerts, and recurring billing — all in one system. Your customers get a portal where they can raise tickets and track resolution without calling you.

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Key capabilities

What service businesses use PragatiCRM for

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AMC contract management
Every contract has a start date, end date, value, and renewal alert. Colour-coded: green (active), amber (expiring in 30 days), red (expired). Never let a contract lapse silently again.
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Service ticket system
Customers raise tickets from their portal. You assign, track, and resolve — with status updates the customer can see without calling your office.
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Recurring billing
AMC renewals generate invoices automatically (coming soon). Quarterly or annual billing for service contracts, GST-compliant, ready for your CA.
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Customer portal
Clients log in to see all their equipment under contract, active tickets, invoice history, and raise new service requests — 24/7, without calling you.
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Service revenue reports
Revenue by contract type, outstanding AMC renewals, tickets resolved vs open by technician. Know your service business numbers, not just your product sales.
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Quotation to service order
Quote the service job, convert to service order, assign technician, deliver, invoice. The same clean chain you get for product sales — applied to service.
See it live

See PragatiCRM for your service business.

AMC tracking, service tickets, recurring billing — 15-minute live demo.

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