Our story

Built in Jharkhand.
For Indian manufacturers.

PragatiCRM didn't start as a product idea. It started with a problem — watching a manufacturer manage his entire business on WhatsApp and two Excel files, while his CA called him four times every month asking for GST data.

Anmol Tiwary

Founder, Pragati Digital & PragatiCRM

"I was at a manufacturer's office when his CA called — again — asking for GSTR-1 data. The owner was looking through three notebooks and an Excel file. I thought: this problem is everywhere. And nobody has built the right tool for it yet."

📍 Ranchi, Jharkhand

🏭 Manufacturing CRM

🇮🇳 Made in India

The journey

How PragatiCRM was built

2025 — Early

The problem becomes obvious

Visiting manufacturing businesses around Jharkhand and Bihar, the same pattern repeats — Excel margins, WhatsApp orders, and a CA who calls every month. No single tool handles the full operations chain for Indian manufacturers.

2025 — Mid

Build begins

PragatiCRM starts as a Laravel-based CRM with quotations, orders, and GST invoicing. The core principle: every feature must solve a specific problem that a real manufacturer has, not a feature that looks good on a landing page.

2026 — January

Phase 7C — cost price, margin tracking, product variants

The system now shows margin before every quotation is sent. Cost price is snapshotted at invoice creation for historical accuracy. Product variants handle different pack sizes, grades, and specifications.

2026 — May

Pre-launch. First clients. Excloud partnership.

Phase 8 complete — sales reports, GST summary, outstanding receivables. Pickup list and delivery challan added at a first client's request. Infrastructure partnership with Excloud for Indian-hosted deployments. First client signed.

2026 — Coming

Multi-warehouse, E-invoice, AI Suite

Phases 9–12 in build: multi-warehouse, batch/expiry tracking, E-invoice IRN, E-way bill, and the AI suite — OCR invoice scanning, sales forecasting, GSTR assistant. All included for Founder Price clients.

Our values

What we believe about building software for Indian MSMEs

Honest, not oversold

We mark features as "Coming soon" when they're not ready. We tell you when PragatiCRM isn't the right tool for your situation. We don't build dashboards we can't maintain.

Built for how India actually works

₹ symbol everywhere. dd MMM yyyy date format. Indian number format (₹1,00,000). Tally coexistence, not Tally replacement. CA-ready exports from day one.

Data stays in India

All client data is hosted on Excloud servers in Mumbai. No data leaves Indian borders. We are proud to be built on Indian infrastructure.

Flat pricing. No per-user overcharges.

Zoho charges ₹800+ per user per month. At 15 users, that's ₹12,000+ per month for CRM alone. PragatiCRM Professional covers 15 users for ₹2,499/month. We believe software should be accessible to a 10-person manufacturing unit in Ranchi, not just a corporate in Mumbai.

The company

About Pragati Digital

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Registered MSME

Pragati Digital is a Udyam-registered MSME based in Ranchi, Jharkhand. Udyam Registration: UDYAM-JH-XX-XXXXXXXX. PragatiCRM™ is a product and registered trademark of Pragati Digital.

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Built with modern technology

PragatiCRM is built on Laravel 12, Filament 3.3, and MySQL — proven, enterprise-grade technologies. Deployed on Excloud infrastructure in Mumbai with 99% SLA.

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Founder-led support

The founder does every demo personally and is on WhatsApp for every client. We don't outsource your first month to a support ticket system.

GST registration in progress. Pragati Digital is in the process of obtaining GST registration (SAC 998315 — IT Software Services). All subscriptions signed before registration will receive a revised GST invoice upon registration completion. B2B clients will be able to claim full Input Tax Credit retrospectively.

Built in Jharkhand.For Indian manufacturers.